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Showing posts from December, 2017

Outlook PST Cannot Be Accessed - Error 0x80040116

In this case, a friend of mine has complained to me that suddenly he couldn't access his emails stored in personal folder file (.pst) on his Outlook. He didn't have a valid backup copy of his Outlook personal folder file, and Outlook was returning error 0x80040116.

Before getting into resolution of the problem, let's first answer the question: What is personal folder file (.pst)? Well, the .pst file is a database file. So, like every other database file, it may become corrupt if not handled properly.

According from Microsoft KB319128, this error is related with disk problem and possible .pst corruption. From MSDN library and List of Extended MAPI numeric result codes, it can be seen that this error is disk related. So, running the chkdsk /r ( option /r locates bad sectors and recovers readable information ), has fixed several bad sectors on his hard disk . Fortunately, there were few bad sectors and hdd was small, so scanning the disk took around an hour and so.
After fin…

Office 365 Unable to update object in Azure Active Directory

In this case there was O365 tenant with multiple federated domains. And after changing the UPN suffix for several users in on premise domain, those changes were not replicated in Azure AD. There was an error generated with following description:

Office 365 Hybrid Federated User Free Busy (No Information)

There are a lot of posts regarding resolving free/busy issues, this post is one of them but with simple resolution. In this case it's Office 365 Hybrid implementation with multiple domains hosted in single O365 tenant. On premise exchange organization is Exchange 2013 with latest rollup installed. On premise ADFS is configured, and O365 on-boarded users can successfully access O365 resources using their on-premise domain credentials. Organization Sharing between domains configured successfully.
Having this configuration in place, O365 on-boarded users can collaborate with on-boarded and on-premise users successfully (and vice versa) including free/busy information. But, some O365 on-boarded users reported that they cannot see on-premise mailboxes free/busy information (No Information). Because the free/busy (no) information problem was not for all on-boarded users, but for some of them, the debugging of the issue has started on client level.
The debugging started with internet br…

Different Disk Size Information

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This case might be a good question for some windows os certification exam. The scenario is that disk size shown in disk management console or diskpart for the affect disk drive was 120 GB, but from windows explorer disk size for H: drive was 105 GB. Here are the captured screenshots: