Thursday, March 5, 2015

Usage logs not deleted on SharePoint 2010

In this case SharePoint 2010 server was running on Windows Server 2008 R2 and was filling up disk space with usage logs. Default location for usage logs is in %programfiles%\common files\Microsoft Shared\Web Server Extensions\14\LOGS. Usage logs were not deleted because they were locked by the SharePoint Timer Service. Restarting the service will release the locks and usage files will be deleted.
Because of this behavior you will also have event id 6398 in Application Log from source SharePoint Foundation with following description:
The Execute method of job definition Microsoft.SharePoint.Administration.SPTimerRecycleJobDefinition  
The timer service was not recycled because the following jobs were still running: Microsoft SharePoint Foundation Usage Data Import

The reason for this behavior is the following update KB2882822.Uninstalling the update will fix the locking usage files issue.
This behavior is also fixed with SharePoint 2010 December 2013 CU KB2849971.
 

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