Wednesday, December 10, 2014

Nokia E72 stopped synchronizing emails

In this case my friend's "oldie" phone Nokia E72 stopped synchronizing emails using ActiveSync. He was also unable to access his mailbox using outlook web access link.
The reason for this behavior was that the company's IT has replaced expiring certificate with new one (nothing odd here), but the new certificate was having sha256RSA signature algorithm. Nokia E72 was unable to access https web sites secured with sha256 certificates.
In order to fix this behavior fortunately there is a fix which will enable Nokia E72 to successfully access https web sites secured with sha256 certificates. You can download this fix from http://dl.nokia.com/ns/symfix/networking_improvements.SIS .

After installing this fix for Symbian, my friend was able to synchronize email using ActiveSync again, and started to open https web pages secured with sha256 certificates.
 

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