Tuesday, November 6, 2012

AD RMS client problems

In this article I will present (from my experience) the most common errors for ad rms client and xp for operating system with SP3.
First one that user can experience is when Microsoft Office will return the following error message:
One or more of your system components has been tampered with or is unsigned and Information Rights Management is unable to function. Contact a system administrator for more information.
 
IRMCheck.exe will report the following error:


Reinstalling the adrms client resolved the error message successfully, because there was a problem with RMS client dll.

Second type of error message with adrms client is:

Microsoft Office has detected problem with your Information Rights Management configuration. Contact your administrator for more information.
 
IRMCheck.exe will report the following error:


I tried to copy the dll from another location (where the rms client is working), but without success the user was receiving same error message. I ran sfc.exe (system file check), also without success (same error message). After repairing the OS, the problem has been solved successfully.

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