Monday, November 14, 2011

Blackberry Administration Service - Native Code Container (BAS-NCC.exe) is stoping and restarting every hour

You can experience something like BAS-NCC.exe is restarting couple of times, every ten minutes past the hour on your BES Express server and your receiving the following error in your application event log :




Blackberry has a published kb (KB23927) describing the following problem for Windows Server 2008 and Windows Server 2008 R2, and as a resolution for the problem you should upgrade to BES Express 5.0 SP3. In my case the OS is Windows Server 2003 R2 SP2 and the BES version is 5.0 SP3 MR 1 and I'm experiencing the same problem ?!?!?!

As a resolution for the problem in my case was to remove proxy server settings from the account the service was running. The account did not have permission to use the proxy settings. BES Express server 5.0 will try to connect to Internet to download device.xml and vendor.xml files. More about it on published kb KB13589 .

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